Protecting your information is our priority
At Agro Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.
For over 15 years, we have been providing quality agricultural products including pesticides, fertilizers, seeds, hybrid seeds, spray machinery, kitchen gardening supplies, and tunnel farming solutions. Our commitment to excellence extends to how we handle your personal information.
By using our website, products, or services, you consent to the practices described in this Privacy Policy. Please read this document carefully to understand our views and practices regarding your personal data.
This policy was last updated on September 3, 2023. We may update this policy from time to time, so please review it periodically.
We collect various types of information to provide and improve our services to you:
When you create an account, place an order, or contact us, we may collect: name, email address, phone number, billing/shipping address, payment information, and company details.
To provide tailored recommendations, we may collect information about your farming practices, crop types, land size, and previous product usage.
We automatically collect information about your device and how you interact with our website, including IP address, browser type, pages visited, and referring URLs.
We retain records of our correspondence when you contact us via email, phone, or other methods.
We use your personal data for the following purposes:
To process your orders, deliver products, and provide customer support.
To suggest agricultural products that are most suitable for your specific needs based on your farming practices.
To send order confirmations, delivery updates, agricultural tips, and promotional offers (with your consent).
To analyze how customers use our services and improve our website, products, and customer experience.
To comply with legal obligations related to the sale of agricultural products, including pesticide regulations.
We process your data based on your consent, contractual necessity, legal obligations, and legitimate business interests.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
All sensitive data is encrypted during transmission using SSL technology and at rest using industry-standard encryption algorithms.
Strict access controls limit which employees can access your data, and only on a need-to-know basis.
We conduct regular security assessments and penetration testing to identify and address vulnerabilities.
All employees receive regular training on data protection and privacy practices.
While we implement robust security measures, you also play a role in protecting your information. Please keep your account credentials confidential and notify us immediately of any unauthorized use.
We use cookies and similar technologies to enhance your experience on our website:
Required for basic website functionality, such as page navigation and access to secure areas.
Help us understand how visitors interact with our website, allowing us to improve its functionality.
Used to track visitors across websites to display relevant advertisements.
Enable the website to remember information that changes how it behaves or looks, like your preferred language.
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
Depending on your location, you may have the following rights regarding your personal data:
You can request a copy of the personal data we hold about you.
You can request that we correct inaccurate or incomplete information about you.
You can request that we delete your personal data under certain circumstances.
You can request that we limit how we use your personal data.
You can request a machine-readable copy of your data to transfer to another service provider.
You can object to our processing of your personal data for certain purposes.
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request within 30 days.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes, we will update the "Last Updated" date at the top of this policy and post the updated version on our website. For significant changes, we will provide a more prominent notice, which may include email notification.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Clarified data retention policies and added more detail about agricultural data collection.
Updated cookie policy to reflect new tracking technologies implemented on our website.
Added new sections on data sharing with agricultural authorities as required by new regulations.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@agrosolutions.com
Phone: 1-800-AGRO-PRIVACY
Hours: Monday-Friday, 9am-5pm EST
Agro Solutions Inc.
Attn: Privacy Office
123 Agriculture Way
Farmingville, NY 11738
We strive to respond to all privacy-related inquiries within 48 hours. For complex requests, we may require additional time but will acknowledge receipt of your request within 24 hours.